I swear, we knew more about this than they did! None of the two support folks, or the one Support Supervisor I talked to, understood or knew of ANY OF THE REPORTS I GAVE THEM! But it will remain in the Que! You have to let it ‘go through the motions’ of downloading in the Que, and only then, after the longer than normal light&dark Green graphic ‘download’.
#Directv app for ipad movie#
Once a show or movie is placed in the “Que”, there is NO WAY to delete it from the Que! The download manager at bottom of “Que”, it will go through motions to delete. If the download area for the selected show is striped light and dark green, it will claim to take longer than playing it, and when the show or movie is finished downloading, it will not be seen or placed in “My Downloads”.
If the show download in the “Que” area: If download graphic is solid green, it will download and download fast, and save it in My Downloads, and play!
#Directv app for ipad software#
Over 5 hours on the phone, with 3 different support personnel and only after 5 hours they ‘guess’ that Networks have disabled access to download! But the cannot confirm this? Huh? “You mean the company you work for has not told you what’s working and what’s NOT working, in the Software you are Supporting?” “No” was the answer.īAD CODE AND Support Staff That aren’t being informed of what’s going on on the product!!
#Directv app for ipad how to#
Who can’t get any farther! Nor can he tell me how to delete items once placed in que Either! That question got us Handed off to Support Supervisor. The Downloads That DID WORK CORRECTLY were: PBS, Showtime & Stars!! What is going on? Then, out of the blue, 2nd person says 7 different Networks are blocking ALL DTV APP downloads: ABC, Disney, Freeform, ESPN, Fusion, Longhorn, SEC NET. Next hour plus she alternates between us and Support Supervisor, and we verify what’s on DVR on main box plays fine, and what does download on APP also plays fine. but next programs also same as before: download slow and won’t save in ‘my downloads’.
and he immediately transferred me to wrong Dept! SAME (And we lost 3 downloaded programs, too. We followed orders, uninstalled, reinstalled APP. So, confident it’s not us, I Called DTV Support about Noon today. Even so I checked firewall and packet sniffer, but nothin from the devices: (Main DTV Box, 2x DTV DHCP Clients, or iPad, in any IP entries in logs). The fact that some programs download fine is the crazy part. I watched as she showed me what works and doesn’t work. ? We waited and when done, it did not go into ‘my downloads’. Un believably slow download (1 hour 10 min to download 1 hour show) It’s been a while since Wife tried to download from DVR To iPad APP.įirst 3 programs selected worked exactly as expected: Relatively quick download, and placed in: “My Download” list! Then things went horribly wrong.
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